Our Client

The Talent People is representing our client, a prominent healthcare institution in Singapore, dedicated to redefining patient care through innovation and collaboration. With a strong focus on delivering accessible, world-class medical solutions, they partner closely with leading insurance providers to ensure seamless healthcare experiences for patients and businesses alike.

About The Role

Reporting to the Senior Nurse Manager / Nurse Manager, you will provide administrative support to the wards.

Key Responsibilities:

• Update the IT system and Registration Book for admission and discharge of patients.
• Receive patients and visitors who present themselves at the counter.
• Ensure that services rendered are entered promptly into the system for charging purposes.
• Perform general administrative duties such as filing, faxing, photocopying, dispatching of mails, ordering of stationery supplies, and scheduling maintenance checks on office equipment.
• Attend to incoming calls and enquiries.
• Maintain a high degree of confidentiality and discretion in matters involving patient / customer care.
• Assist in collecting data for statistics purposes.
• Maintain a conducive and safe patient care environment.
• Look after patients’ dietary and feeding requirements, including taking meal order, serving of meal and drinks, as well as assist with the feeding of patient where necessary.
• Look into the comfort and mobility needs of patient by answering call bells promptly,
• Undertake to keep oneself well informed of the updated industry guidelines and develop new skills that are necessary for the job.
• Maintain high standards of housekeeping and workplace organization at all times.
• Initiates and drives continuous improvements in own work area on regular basis.
• Perform any other duties as and when assigned.

Experience Required:

• At least possess a GCE O Level or equivalent
• Passion to serve and provide good customer service
• Meticulous and accurate
• Processes strong sense of responsibility for safety, patient, considerate and courteous towards patients
• Good interpersonal and communication skills.

Job Details:

• Daycare Work Scheme: Mon-Fri
• Daycare Working Hour: 8am-5.30pm / 8am-5pm
• Selected candidates must be comfortable working in a ward environment.

The Talent People 24C2589